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Pipedrive vs Zoho CRM

Compare recorded plans, features and source-based product information.

Price information last checked: 2026-06-30

Quick guidance

Pipedrive has four recorded paid plans, while Zoho CRM has a recorded free edition. The right choice depends on which documented needs matter most for your team.

Choose Pipedrive if

  • 14-day trial
  • API and webhook support
  • Sales teams that work in a structured way with leads, contacts, deals, pipelines and follow-up. Pipedrive describes itself as a dedicated web-based sales CRM.
  • Pipeline-driven sales management with leads, deals, activities and calendar.
  • Email sync with Gmail, Outlook or company email plus automations and sales sequences (from Growth).
Visit Pipedrive (opens in a new tab)Product page: Pipedrive

Choose Zoho CRM if

  • Free for up to three users
  • Workflow automation and reporting
  • Sales representatives, sales managers, presales teams and CRM administrators according to Zoho's official positioning, with team roles also for marketing, support, legal and finance.
  • Managing leads, accounts, contacts and deals with multiple sales pipelines.
  • Workflow automation with rules, cadences, Blueprint and webhooks.
Visit Zoho CRM (opens in a new tab)Product page: Zoho CRM

Plan overview

Pipedrive

  • LitePrice varies by region and subscription – check the current price with the provider
  • GrowthPrice varies by region and subscription – check the current price with the provider
  • PremiumPrice varies by region and subscription – check the current price with the provider
  • UltimatePrice varies by region and subscription – check the current price with the provider

Zoho CRM

  • FreeFree

Feature comparison

FeaturePipedriveZoho CRM
Contact managementLite: Yes; Growth: Yes; Premium: Yes; Ultimate: YesNot recorded
Company managementLite: Yes; Growth: Yes; Premium: Yes; Ultimate: YesNot recorded
Lead managementLite: Yes; Growth: Yes; Premium: Yes; Ultimate: YesFree: Yes
Deal managementLite: Yes; Growth: Yes; Premium: Yes; Ultimate: YesFree: Yes
Pipeline managementLite: Yes; Growth: Yes; Premium: Yes; Ultimate: YesNot recorded
Activities and tasksLite: Yes; Growth: Yes; Premium: Yes; Ultimate: YesNot recorded
Email integrationGrowth: two-way; Premium: two-way; Ultimate: two-wayNot recorded
Shared email inboxPremium: Yes; Ultimate: YesNot recorded
Workflow automationGrowth: Yes; Premium: Yes; Ultimate: YesFree: Yes
Sales sequencesGrowth: Yes; Premium: Yes; Ultimate: YesNot recorded
Lead routingPremium: Yes; Ultimate: YesNot recorded
Standard reportingLite: Yes; Growth: Yes; Premium: Yes; Ultimate: YesFree: Yes
Custom reportingPremium: Yes; Ultimate: YesNot recorded
Sales forecastingGrowth: Yes; Premium: Yes; Ultimate: YesNot recorded
Mobile appLite: ios-and-android; Growth: ios-and-android; Premium: ios-and-android; Ultimate: ios-and-androidNot recorded
Native integrationsLite: Yes; Growth: Yes; Premium: Yes; Ultimate: YesNot recorded
API accessLite: read-write; Growth: read-write; Premium: read-write; Ultimate: read-writeNot recorded
WebhooksLite: Yes; Growth: Yes; Premium: Yes; Ultimate: YesNot recorded
Role permissionsLite: Yes; Growth: Yes; Premium: Yes; Ultimate: YesNot recorded
Data exportLite: full; Growth: full; Premium: full; Ultimate: fullFree: full

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