Pipedrive vs Freshsales

Compare recorded plans, features and source-based product information.

Price information last checked: 2026-06-30

Quick guidance

Both products include core sales CRM functions, mobile access and export. The right choice depends on which documented needs matter most for your team.

Choose Pipedrive if

14-day trial
500+ integrations
Sales teams that work in a structured way with leads, contacts, deals, pipelines and follow-up. Pipedrive describes itself as a dedicated web-based sales CRM.
Pipeline-driven sales management with leads, deals, activities and calendar.
Email sync with Gmail, Outlook or company email plus automations and sales sequences (from Growth).

Visit PipedriveProduct page: Pipedrive

Choose Freshsales if

Free for up to three users
Native calling and web-chat capture
Sales teams that want telephony and chat built in from the start, including on the free plan, with AI support (Freddy AI) on higher plans.
Contact and account management with Kanban views, lifecycle stages and an activity timeline.
Built-in phone and live chat on all plans, including the free plan.

Visit FreshsalesProduct page: Freshsales

Plan overview

Pipedrive

LitePrice varies by region and subscription – check the current price with the provider
GrowthPrice varies by region and subscription – check the current price with the provider
PremiumPrice varies by region and subscription – check the current price with the provider
UltimatePrice varies by region and subscription – check the current price with the provider

Freshsales

FreeFree
Growth (monthly billing)Price varies by region and subscription – check the current price with the provider
Growth (annual billing)Price varies by region and subscription – check the current price with the provider
Pro (monthly billing)Price varies by region and subscription – check the current price with the provider
Pro (annual billing)Price varies by region and subscription – check the current price with the provider
Enterprise (monthly billing)Price varies by region and subscription – check the current price with the provider
Enterprise (annual billing)Price varies by region and subscription – check the current price with the provider

Feature comparison

Feature	Pipedrive	Freshsales
Contact management	Lite: Yes; Growth: Yes; Premium: Yes; Ultimate: Yes	Free: Yes; Growth (monthly billing): Yes; Growth (annual billing): Yes; Pro (monthly billing): Yes; Pro (annual billing): Yes; Enterprise (monthly billing): Yes; Enterprise (annual billing): Yes
Company management	Lite: Yes; Growth: Yes; Premium: Yes; Ultimate: Yes	Free: Yes; Growth (monthly billing): Yes; Growth (annual billing): Yes; Pro (monthly billing): Yes; Pro (annual billing): Yes; Enterprise (monthly billing): Yes; Enterprise (annual billing): Yes
Lead management	Lite: Yes; Growth: Yes; Premium: Yes; Ultimate: Yes	Not recorded
Deal management	Lite: Yes; Growth: Yes; Premium: Yes; Ultimate: Yes	Free: Yes; Growth (monthly billing): Yes; Growth (annual billing): Yes; Pro (monthly billing): Yes; Pro (annual billing): Yes; Enterprise (monthly billing): Yes; Enterprise (annual billing): Yes
Pipeline management	Lite: Yes; Growth: Yes; Premium: Yes; Ultimate: Yes	Free: Yes; Growth (monthly billing): Yes; Growth (annual billing): Yes; Pro (monthly billing): Yes; Pro (annual billing): Yes; Enterprise (monthly billing): Yes; Enterprise (annual billing): Yes
Multiple pipelines	Not recorded	Pro (monthly billing): Yes; Pro (annual billing): Yes; Enterprise (monthly billing): Yes; Enterprise (annual billing): Yes
Activities and tasks	Lite: Yes; Growth: Yes; Premium: Yes; Ultimate: Yes	Free: Yes; Growth (monthly billing): Yes; Growth (annual billing): Yes; Pro (monthly billing): Yes; Pro (annual billing): Yes; Enterprise (monthly billing): Yes; Enterprise (annual billing): Yes
Email integration	Growth: two-way; Premium: two-way; Ultimate: two-way	Growth (monthly billing): two-way; Growth (annual billing): two-way; Pro (monthly billing): two-way; Pro (annual billing): two-way; Enterprise (monthly billing): two-way; Enterprise (annual billing): two-way
Shared email inbox	Premium: Yes; Ultimate: Yes	Not recorded
Calling	Not recorded	Free: native; Growth (monthly billing): native; Growth (annual billing): native; Pro (monthly billing): native; Pro (annual billing): native; Enterprise (monthly billing): native; Enterprise (annual billing): native
Web chat capture	Not recorded	Free: Yes; Growth (monthly billing): Yes; Growth (annual billing): Yes; Pro (monthly billing): Yes; Pro (annual billing): Yes; Enterprise (monthly billing): Yes; Enterprise (annual billing): Yes
Workflow automation	Growth: Yes; Premium: Yes; Ultimate: Yes	Growth (monthly billing): Yes; Growth (annual billing): Yes; Pro (monthly billing): Yes; Pro (annual billing): Yes; Enterprise (monthly billing): Yes; Enterprise (annual billing): Yes
Sales sequences	Growth: Yes; Premium: Yes; Ultimate: Yes	Pro (monthly billing): Yes; Pro (annual billing): Yes; Enterprise (monthly billing): Yes; Enterprise (annual billing): Yes
Lead routing	Premium: Yes; Ultimate: Yes	Pro (monthly billing): Yes; Pro (annual billing): Yes; Enterprise (monthly billing): Yes; Enterprise (annual billing): Yes
Standard reporting	Lite: Yes; Growth: Yes; Premium: Yes; Ultimate: Yes	Growth (monthly billing): Yes; Growth (annual billing): Yes; Pro (monthly billing): Yes; Pro (annual billing): Yes; Enterprise (monthly billing): Yes; Enterprise (annual billing): Yes
Custom reporting	Premium: Yes; Ultimate: Yes	Pro (monthly billing): Yes; Pro (annual billing): Yes; Enterprise (monthly billing): Yes; Enterprise (annual billing): Yes
Sales forecasting	Growth: Yes; Premium: Yes; Ultimate: Yes	Enterprise (monthly billing): Yes; Enterprise (annual billing): Yes
Mobile app	Lite: ios-and-android; Growth: ios-and-android; Premium: ios-and-android; Ultimate: ios-and-android	Free: ios-and-android; Growth (monthly billing): ios-and-android; Growth (annual billing): ios-and-android; Pro (monthly billing): ios-and-android; Pro (annual billing): ios-and-android; Enterprise (monthly billing): ios-and-android; Enterprise (annual billing): ios-and-android
Native integrations	Lite: Yes; Growth: Yes; Premium: Yes; Ultimate: Yes	Not recorded
API access	Lite: read-write; Growth: read-write; Premium: read-write; Ultimate: read-write	Growth (monthly billing): read-write; Growth (annual billing): read-write; Pro (monthly billing): read-write; Pro (annual billing): read-write; Enterprise (monthly billing): read-write; Enterprise (annual billing): read-write
Webhooks	Lite: Yes; Growth: Yes; Premium: Yes; Ultimate: Yes	Pro (monthly billing): Yes; Pro (annual billing): Yes; Enterprise (monthly billing): Yes; Enterprise (annual billing): Yes
Role permissions	Lite: Yes; Growth: Yes; Premium: Yes; Ultimate: Yes	Enterprise (monthly billing): Yes; Enterprise (annual billing): Yes
Data export	Lite: full; Growth: full; Premium: full; Ultimate: full	Free: full; Growth (monthly billing): full; Growth (annual billing): full; Pro (monthly billing): full; Pro (annual billing): full; Enterprise (monthly billing): full; Enterprise (annual billing): full

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