Sales teams that work in a structured way with leads, contacts, deals, pipelines and follow-up. Pipedrive describes itself as a dedicated web-based sales CRM.
Pipeline-driven sales management with leads, deals, activities and calendar.
Email sync with Gmail, Outlook or company email plus automations and sales sequences (from Growth).
Lead generation, lead routing and shared team inboxes (from Premium).
Sales forecasting and custom reporting (from Growth and Premium respectively).
Less suitable if
No permanent free plan was found in the checked pricing source.
Annual billing is prepaid. Check billing country, tax and any add-ons when ordering.
AI credits, per-plan API limits and the data-residency region for Swedish customers are not fully checked.
Target audience
Sales teams that work in a structured way with leads, contacts, deals, pipelines and follow-up. Pipedrive describes itself as a dedicated web-based sales CRM.
Main use cases
Pipeline-driven sales management with leads, deals, activities and calendar.
Email sync with Gmail, Outlook or company email plus automations and sales sequences (from Growth).
Lead generation, lead routing and shared team inboxes (from Premium).
Sales forecasting and custom reporting (from Growth and Premium respectively).
Strengths
Dedicated sales CRM with documented support for the full lead–deal–activity–report chain.
500+ marketplace integrations plus a documented REST API and webhooks.
14-day trial without a credit card. Paid subscriptions use monthly or annual billing; check the selected period and cancellation terms before purchase.
CRM record export via list views, the export tab and API. Permissions and record visibility limit exports; test files and history before switching.
Weaknesses and caveats
No permanent free plan was found in the checked pricing source.
Annual billing is prepaid. Check billing country, tax and any add-ons when ordering.
AI credits, per-plan API limits and the data-residency region for Swedish customers are not fully checked.
Documented integrations
Gmail
Microsoft Outlook
The statements above are based on the sources listed under Sources & Verification.