Sales teams evaluating contacts, deals and Kanban in Free and communication and automation in Growth or higher.
Free: contact, account and deal Kanban plus curated Sales Trends reports according to the activation guide.
Growth explicitly lists chat, email, phone and basic workflows. Check phone numbers and usage charges separately.
Pro: sales sequences and territories. Enterprise: forecast insights, field permissions, sandbox and audit logs.
A documented Free edition provides an entry point; the user cap is shown with current plan context.
Less suitable if
Free phone, chat, API, mobile app and full export are not established by this check. Missing values mean unknown, not absent.
Annual prices have verified USD context; a Swedish quote, tax and add-ons are separate. Monthly prices remain unknown here.
Freshsales Suite is a separate sales and marketing offering. Its campaigns and marketing functions should not be counted as included in Freshsales.
Export before closure. Freshworks describes a limited post-contract export period that may require support and settled dues; it does not guarantee continued account access.
Target audience
Sales teams evaluating contacts, deals and Kanban in Free and communication and automation in Growth or higher.
Main use cases
Free: contact, account and deal Kanban plus curated Sales Trends reports according to the activation guide.
Growth explicitly lists chat, email, phone and basic workflows. Check phone numbers and usage charges separately.
Pro: sales sequences and territories. Enterprise: forecast insights, field permissions, sandbox and audit logs.
Strengths
A documented Free edition provides an entry point; the user cap is shown with current plan context.
The plan descriptions distinguish basic workflows from sequences and more advanced control.
Admin export and API documentation provide concrete migration checks.
Weaknesses and caveats
Free phone, chat, API, mobile app and full export are not established by this check. Missing values mean unknown, not absent.
Annual prices have verified USD context; a Swedish quote, tax and add-ons are separate. Monthly prices remain unknown here.
Freshsales Suite is a separate sales and marketing offering. Its campaigns and marketing functions should not be counted as included in Freshsales.
Export before closure. Freshworks describes a limited post-contract export period that may require support and settled dues; it does not guarantee continued account access.
Documented integrations
No named integrations are documented in the source material.
The statements above are based on the sources listed under Sources & Verification.