CRM Software/Zoho CRM

Zoho CRM

CRM for managing leads, contacts, deals, workflows and reporting.

15-day free trialNo credit card required according to the official pricing page.

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Best suited for

Sales representatives, sales managers, presales teams and CRM administrators according to Zoho's official positioning, with team roles also for marketing, support, legal and finance.
Managing leads, accounts, contacts and deals with multiple sales pipelines.
Workflow automation with rules, cadences, Blueprint and webhooks.
Sales forecasting, reports and dashboards.
Lead capture via web forms.

Less suitable if

Exact EU prices could not be established in the inspected session; therefore only the free plan is recorded here.
The AI features have plan, language and minimum-seat constraints and cannot be described as a simple yes/no capability.
Module export is limited to 200,000 records per export; EU data residency for Swedish customers is not final-checked.

Target audience

Sales representatives, sales managers, presales teams and CRM administrators according to Zoho's official positioning, with team roles also for marketing, support, legal and finance.

Main use cases

Managing leads, accounts, contacts and deals with multiple sales pipelines.
Workflow automation with rules, cadences, Blueprint and webhooks.
Sales forecasting, reports and dashboards.
Lead capture via web forms.

Strengths

Documented free edition for up to three users.
15-day trial without a credit card and monthly or yearly pay-as-you-go billing without a fixed contract commitment.
Broad documented automation and developer support: workflows, Blueprint, REST APIs, SDKs and webhooks.
Swedish is listed among the CRM's languages; detailed permission and security functions are documented.

Weaknesses and caveats

Exact EU prices could not be established in the inspected session; therefore only the free plan is recorded here.
The AI features have plan, language and minimum-seat constraints and cannot be described as a simple yes/no capability.
Module export is limited to 200,000 records per export; EU data residency for Swedish customers is not final-checked.

Documented integrations

No named integrations are documented in the source material.

The statements above are based on the sources listed under Sources & Verification.

Relevant comparisons

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Prices & Plans

Price information last checked: 2026-07-12

Free

Free edition for up to three users.

Free

Recorded source price · not yet human-approved

Source checked on 2026-07-12

Limits

Users3
Module export records200000

Features

Lead management
Distinct lead stage or object before qualification.
Included
Deal management
Opportunities with value, owner, stage and close data.
Included
Workflow automation
Configurable triggers and actions.
Included
Standard reporting
Provider-built CRM or sales reports.
Included
Data export
Documented export of core CRM records.
full

Sources & status

Zoho CRM Featuresfrom Zohoen

Source checked

Source notes: Supports non-price product depth about sales force automation, lead management, cadences, Blueprint, layouts, Canvas, client script, portals and analytics. Not used as price evidence.

Recently verifiedSource checked: 7/14/2026View original source

Zoho CRM Pricing and Editionsfrom Zohosv-SE browser context / US execution IP

Partially checked

Source notes: The inspected official artifact supported the Free edition for three users but rendered paid values in USD from a US-based execution IP. Swedish/EU paid currency and prices are therefore not established and are not added to active product data.

Recently verifiedSource checked: 7/12/2026View original source

Configuring Workflow Rulesfrom Zohoen

Source checked

Source notes: Supports non-price administration and demo checks for workflow configuration. Not used as price evidence.

Recently verifiedSource checked: 7/14/2026View original source

Zoho CRM V8 APIsfrom Zohoen

Source checked

Source notes: Supports technical diligence around API availability and integration planning. Not used as price evidence.

Recently verifiedSource checked: 7/14/2026View original source

Zoho CRM Edition Feature Comparisonfrom Zohode-DE

Source checked

Recently verifiedSource checked: 6/30/2026View original source